EQL THREADS
Contact Us
Phone Number:
925-272-8534
Email:
Theeqlthreads@gmail.com
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Free Shipping for Orders over $75
Return Policy
If you are not 100% happy with your purchase, you are welcome to return it. You have 30 days from when the item was ordered to make a return. Items must be unworn/unwashed/undamaged, with original tags attached. To begin your return, just send us an email. You can choose to return your items using our convenient flat-rate shipping label for a fee of $7.90, which will be deducted from your refund, or you can ship back using the carrier of your choice. Once we have processed your refund, the refund will be issued to your original form of payment. Even better, you can choose store credit for the price of your original purchase. That’s right..free shipping back.
Returns accepted for 30 days
$7.90 flat rate return shipping
No restocking fee
No final sale items
Our shipping address is:
231 Market Pl Suite #140
San Ramon, CA 94583
#: 925-272-8534
Email: Theeqlthreads@gmail.com
Exchange Policy
We do not do exchanges but you may return the item that did not work out for you (see Return Policy) and purchase your new item within 30 days from when the original item was ordered.
Privacy Policy of EQL Threads
EQL Threads operates the www.eqlthreads.com website, which provides the service.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decided to use our service, the EQL Threads website.
If you choose to use our service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect is used for providing and improving the service. We will not use or share your information with anyone except as described in this privacy policy.The terms used in this privacy policy have the same meanings as in our Terms and Conditions, which is accessible at www.eqlthreads.com, unless otherwise defined in this privacy policy.
Information Collection and Use
For a better experience while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Log Data
We want to inform you that whenever you visit our service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these "cookies" to collect information and to improve our service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our service;
To provide the service on our behalf;
To perform service-related services; or
To assist us in analyzing how our service is used.
We want to inform our service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.For US orders, our current shipping options include Ground Shipping, Priority Shipping or Next Day Priority. You will be notified of your tracking number once your order has been shipped.
Shipping Policy
All orders of $75 of more (before taxes) qualify for complimentary Ground Shipping. For orders that do not meet the $75 minimum purchase, a flat shipping fee of $7.90 will be applied to the order total. Ground Shipping: orders are shipped out of our fulfillment center within 2-3 business days and arrive within 2-5 business days after the shipment. Orders shipping out to PO Boxes, military and US territory addresses may take longer. Please track your order to find out where your items are. These shipping timelines are our best estimates, but we can not guarantee delivery by a certain date. Please note that national holidays are not considered business days.
Contact Us
Phone Number:
925-272-8534
Email:
Theeqlthreads@gmail.com
Follow Our Socials
Subscribe To Our Newsletter